Affecting Server - server42.hostbusters.com.au

• 01/02/2021 11:17 - 14/09/2021 18:09
• Last Updated 01/02/2021 11:18

Hey guys,

We're currently having a routing issue with TPG blocking certain traffic to our network. We are urgently investigating the issue and trying to get a smooth resolution.

If you're affected by this. You can give us a call on our support number for further information

Affecting Server - ns2.dnsserver5.net

• 07/12/2020 21:51 - 08/12/2020 08:40
• Last Updated 08/12/2020 08:40

Dear Valued clients,

We're currently having a slight outage with some services at the moment.

Our network engineers are looking into the issue as swiftly as possible.

We know there are some slight issues with our website/support emails at the moment.

If you can see this message and you need urgent assistance. Please reach out via the mobile below

Affecting Server - server42.hostbusters.com.au

• 21/11/2020 15:08 - 07/12/2020 21:56
• Last Updated 21/11/2020 15:08

Hey,

We're currently in the process of rebooting server42.hostbusters.com.au to add some new software updates.

This will increase the stability of the server.

If you have any issues, reach out on live-chat or support@apexhost.com.au.

- Sam 

Affecting Server - Augur

• 28/04/2020 18:04
• Last Updated 28/04/2020 20:57

We are currently working to resolve an issue with an outage on our network affecting certain customers.

It could be affecting more than 1 server.

Our phone lines have been opened for urgent support/assistance.

1300 138 046

Affecting Server - Mail server 2

• 13/03/2020 21:41 - 17/03/2020 12:58
• Last Updated 13/03/2020 21:46

We are currently doing maintenance on www.getmymail.com.au.

Any emails that don’t get received will be queued and not lost during the downtime. We apologies for any inconvenience caused.

Affecting Server - server42.hostbusters.com.au

• 05/03/2020 10:08 - 13/03/2020 21:47
• Last Updated 05/03/2020 10:44

cPanel has issued a faulty license to the server causing the server to lose connection.

We're working to resolve this issue as soon as possible.

[ISSUE RESOLVED]

We have re-issued the licence and everything is back online and working as normal.

Affecting Server - server42.hostbusters.com.au

• 28/02/2020 03:00
• Last Updated 05/03/2020 10:08

We've received reports overnight that server42 is offline and unresponsive. We're investigating the issue and working to bring the server back online as soon as possible.

Any further issues, submit a support ticket/phone our support-line for urgent assistance.

[UPDATE 11:25AM]

We're one step closer to getting the server back online.  We apologize for the further delays.

[UPDATE  12:56]

The main-frame on the server is back online. The data is in the process of being restored/configured correctly to the drive.

ETA is still unconfirmed at this time

[UPDATE 3:53]

The data is nearly finished restoring. We'll then deploy the server/accounts after testing everything is going to be stable.

We aim to have the server back online tonight. Any changes to that will be provided here

[UPDATE]

The server is back online and we're working to get the last thing done before the server will be live.

[UPDATE]

The server is back online and Websites are active/accepting emails. If your site isn't having issues, please contact support@apexhost.com.au

Affecting Server - server24.hostbusters.com.au

• 09/08/2019 16:00 - 09/08/2019 20:25
• Last Updated 09/08/2019 20:26

the A records for the Nameservers of Server24 were updated as part of a migration and this may cause service disruption until 00:25 on the 10th August 2019

Affecting Other - 1300 Number

• 25/08/2017 12:23 - 28/02/2020 08:58
• Last Updated 25/08/2017 12:33

We are currently having inbound call issues to our 1300 number.   If you require support please email support@apexhost.com.au or try our live chat

Affecting System - Mail Server

• 06/08/2010 00:22 - 06/08/2010 01:52
• Last Updated 06/08/2010 01:53

System wide mail server outage due to upgrades being done to mail servers.

All emails will be in que and delivered once servers are back online

Regards
Support

Updates completed 2:00AM 06/08/2010

Affecting System - Billing system

• 29/05/2010 00:00 - 31/05/2010 00:00
• Last Updated 31/05/2010 17:01

Re: Upgrade to client portal.

On 29-05-2010 Clients reported gettng thrown out of client area to a CGI Error.

This issue has been resovled and was the result of Ioncube Encoder version issue,

Regards
Support